Avaya Training

Avaya Aura® Call Center Elite features are used to accomplish call routing and vectoring solutions for various business objectives. Through hands-on labs, you will learn to administer a call center using the Avaya Aura Communicat...

This course is designed for personnel responsible for administering and managing Avaya Aura® Contact Center Administration. In this course, you will learn how to access Contact Center Manager Administration, and configure Thresho...

This five-day course is designed for individuals responsible for the administration of the Avaya Aura Communication Manager (CM) on Release 7.0. This course consists of a combination of interactive instructor lectures followed by...

In this course, you will learn the core features and basic designs of the Avaya Aur Communication Manager (CM) solution. You will be able to recall the concepts needed in relation to Avaya Aur Communication Manager for success in...

This course is designed for individuals who use Avaya Aura System Manager to administer the Communication Manager and Session Manager products.

Through a combination of lectures and hands-on lab exercises, you will learn to integrate the Avaya Aura Core Components. These components include System Manager, Session Manager, Communication Manager, and Media Server.

This course is designed for individuals responsible for integrating Avaya Aura Communication Applications with Avaya Aura Core products. Avaya Aura Communication Applications include Session Border Controller for Enterprise, Avay...